Privacy Policy —
1877bet Bangladesh

Section 1

Information We Collect

1877bet collects personal information from players at the point of registration, during account verification, throughout the course of normal platform use, and when you contact our support team. The categories of information we collect are described below.

When you create a 1877bet account, we ask you to provide your full legal name, date of birth, residential address in Bangladesh, a valid mobile phone number, and an active email address. This information forms the core of your player profile and is used to identify you uniquely on the platform.

Before processing withdrawals above certain thresholds, 1877bet requires you to complete Know Your Customer (KYC) verification. This involves submitting a copy of a government-issued identity document — such as your Bangladesh National Identity Document (NID), passport, or driver's licence — along with proof of ownership of the payment method linked to your account (for example, a screenshot of your bKash or Nagad account showing your registered name and mobile number). These documents are used exclusively for identity and age verification purposes.

We record all deposit and withdrawal transactions associated with your account, including the payment method used, transaction amount in Bangladeshi Taka (৳), transaction reference numbers, timestamps, and transaction status. We do not store full card numbers. For mobile financial service transactions via bKash, Nagad, Rocket, or Upay, we retain only the transaction reference and the last four digits of the registered mobile number.

We record your betting history, game session logs, wager amounts, game results, and bonus usage across all 1877bet services — including sports betting on cricket, football and kabaddi, live casino, slots, Rummy, and Mine. This data is used to manage your account, calculate and settle bonuses, detect fraud, and comply with responsible gaming obligations.

• IP address at the time of login and at the time each significant account action is performed.
• Device type, operating system version, and browser type and version.
• Session duration, pages visited within the 1877bet platform, and feature interactions.
• Geolocation data inferred from your IP address (country and region level only — we do not use GPS-level location tracking).

When you contact 1877bet support via email at [email protected] or through any in-platform messaging feature, we retain copies of those communications for quality assurance, dispute resolution, and regulatory compliance purposes. The content of support communications is accessible only to authorised 1877bet staff.

Section 2

How We Use Your Data

1877bet uses your personal data only for the purposes described in this section. We do not process your data in ways that are incompatible with the original purpose for which it was collected.

Where we rely on your consent as the legal basis for processing — specifically for sending personalised promotional communications — you may withdraw that consent at any time by updating your notification preferences in Account Settings or by emailing [email protected]. Withdrawing consent for marketing will not affect the lawfulness of processing carried out before your withdrawal.

Section 3

Data Sharing and Third Parties

1877bet does not sell your personal data to third parties. We share your data only with the categories of recipients described in this section, and only to the extent necessary for each stated purpose.

To process deposits and withdrawals, we share necessary transaction data with payment providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Sonali Bank, Islami Bank, and card networks Visa and Mastercard. Each payment partner operates under its own privacy policy and is independently responsible for data it holds. 1877bet shares only the minimum data required to process each individual transaction.

The casino games, live dealer tables, and RNG-based products available on 1877bet are powered by third-party studios including Evolution Gaming, Ezugi, Pragmatic Play, Spribe, Microgaming, and NetEnt. When you play a game hosted by one of these studios, technical session data (including your account identifier, wager amounts, and game outcomes) is transmitted to that studio's servers to run the game. Studios are contractually bound to use this data solely for game delivery and not for independent profiling or marketing.

1877bet uses third-party identity verification and fraud detection services to support KYC compliance and anti-money-laundering (AML) obligations. These service providers may receive identity documents, IP addresses, and transaction patterns for verification purposes. All such providers are contractually bound to strict data confidentiality obligations and may not use your data for purposes other than those specified by 1877bet.

1877bet may disclose your personal data to law enforcement agencies, financial intelligence units, or other regulatory bodies where required to do so by applicable law, or where disclosure is necessary to prevent, detect, or prosecute fraudulent or criminal activity. We will notify you of such a disclosure request where we are legally permitted to do so.

Section 4

Cookies and Tracking Technologies

The 1877bet platform uses cookies and similar tracking technologies to deliver a functional, personalised, and secure user experience. This section explains what cookies we use, why we use them, and how you can manage your preferences.

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work correctly, improve efficiency, and provide reporting information to site operators. Cookies do not contain viruses and cannot access other files stored on your device.

Most web browsers allow you to control cookies through their settings. You can typically set your browser to block all cookies, accept only first-party cookies, or delete existing cookies. However, blocking strictly necessary cookies will impair your ability to log in and use core platform features. Instructions for managing cookies are available in your browser's help documentation.

Section 5

Data Security and Storage

1877bet implements a layered security architecture to protect your personal data against unauthorised access, alteration, disclosure, or destruction. The measures described in this section apply to all data held by 1877bet and its authorised data processors.

• All data in transit is encrypted using TLS 1.2 or higher. The platform enforces HTTPS site-wide with HTTP Strict Transport Security (HSTS) headers.
• Databases storing personal data are encrypted at rest using AES-256 encryption.
• Access to production databases containing player personal data is restricted to a small number of authorised system administrators via multi-factor-authenticated (MFA) access controls.
• KYC document storage uses isolated, access-logged environments that are subject to quarterly internal security audits.
• Payment credentials are never stored on 1877bet servers — card transactions are tokenised by the payment gateway before reaching our systems.
• The platform undergoes regular vulnerability assessments. Critical patches are applied on an emergency basis; routine patches are applied within 72 hours of release.

• 1877bet staff with access to personal data receive data protection training as part of onboarding and annually thereafter.
• Access to player personal data is granted on a need-to-know basis only. Support agents can view account data required to resolve your query but cannot view payment credentials or KYC document images without escalated authorisation.
• All access to systems holding personal data is logged and reviewed periodically for anomalous access patterns.
• In the event of a data breach that is likely to affect your rights or freedoms, 1877bet will notify affected players by email within 72 hours of becoming aware of the breach, or as promptly as technically feasible.

Player data collected by 1877bet is stored on servers located in secure data centres. Where data is transferred to or processed in a location outside Bangladesh for the purpose of game delivery or payment processing, we ensure that appropriate contractual safeguards are in place with the receiving party, consistent with the data protection standards described in this Policy.

Section 6

Your Rights Over Your Data

As a player on the 1877bet platform, you hold a number of rights in relation to the personal data we hold about you. We are committed to facilitating the exercise of these rights promptly and transparently.

You may request a copy of the personal data 1877bet holds about you at any time. To submit a data access request, email [email protected] from your registered email address with the subject line "Data Access Request". We will respond within 30 days. Where a request is complex or numerous, we may extend this period by a further 30 days with notification.

If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. For account-level data (name, address, phone number), you may update most fields directly in Account Settings. Where a correction requires identity re-verification — for example, a legal name change — please contact [email protected] with supporting documentation.

You may request that 1877bet delete your personal data. This right is not absolute — we are required to retain certain categories of data (including financial transaction records and KYC documents) for AML compliance and legal record-keeping obligations for a minimum period after account closure. We will delete all data that is not subject to a legal retention obligation upon a verified erasure request.

You may object to the processing of your data for direct marketing purposes at any time, with immediate effect. You can do this through Account Settings or by emailing [email protected]. Opting out of marketing does not affect transactional communications such as withdrawal notifications, security alerts, or support responses.

Where we process your data on the basis of consent or contractual necessity by automated means, you have the right to receive a structured, machine-readable copy of your data. Submit portability requests to [email protected] with the subject line "Data Portability Request".

Section 7

Data Retention Policy

1877bet retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The retention periods applicable to different categories of data are set out below.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with our internal data disposal procedures. Anonymised, aggregated data derived from player activity may be retained indefinitely for analytical and product development purposes — this data cannot be used to identify any individual player.

Section 8

Changes to This Policy

1877bet reviews this Privacy Policy regularly to reflect changes in our data practices, platform features, payment methods, or applicable legal requirements. We are committed to keeping players informed whenever meaningful changes are made.

When we make material changes to this Privacy Policy — for example, adding a new category of data we collect, changing how we share data with third parties, or modifying your rights — we will notify registered players by email to the address on their account at least 14 days before the changes take effect. The updated policy will also be published on this page with a revised "Effective Date" at the top.

Minor, non-material changes (such as clarifications of existing wording, correction of typographical errors, or updated contact details) may be made without advance notice. The "Version" number shown in the effective date strip at the top of this page is incremented with each published revision, so you can always identify whether the policy has changed since you last read it.

Continued use of the 1877bet platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with any revision, you should cease using the platform and may request account closure by contacting [email protected]. Your data rights as described in Section 6 remain fully available to you regardless of whether you choose to continue using the platform.

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 1877bet data support team at [email protected]. Our team responds in English, 24 hours a day, 7 days a week, on Bangladesh Standard Time (BST, UTC+6).